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© 2026 Neoshe

Neoshe Corporation

E-mail: info@neoshe.com

Emplacement:Istanbul, Turquie

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© 2026 Neoshe

Neoshe Corporation

E-mail: info@neoshe.com

Emplacement:Istanbul, Turquie

© 2026 Neoshe. Tous droits réservés.

info@neoshe.com
Soins des cheveux
Soins de la peau
Parfum
Découvrir
Logo NEOSHE
Logo NEOSHE

Returns & Refund Policy

Last Updated: December 23, 2025

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return most items within 30 days of delivery.

30-Day Window
Full Refund

Return Eligibility

Returnable Items

  • Unopened skincare products
  • Unopened makeup products
  • Hair care products (sealed)
  • Electronics (in original packaging)
  • Accessories and tools

Non-Returnable Items

  • Opened cosmetics (hygiene reasons)
  • Used or opened skincare
  • Final sale items
  • Gift cards
  • Personalized items

Hygiene & Safety

For health and safety reasons, we cannot accept returns of opened beauty and personal care products. All items must be in their original, sealed packaging.

How to Return an Item

1. Initiate Return

Log into your account, go to Order History, select the order, and click "Return Item".

2. Print Return Label

You'll receive a prepaid return shipping label via email within 24 hours.

3. Pack Securely

Pack the item(s) securely in the original packaging if possible.

4. Ship the Return

Drop off your package at any authorized carrier location. Keep your tracking receipt.

Fast Info

Refunds

Within 5-7 business days

Method

Original payment method

Shipping

Free for local region

Need help?

Contact SupportView Orders

Your Satisfaction is our Priority

Our professional support team is available 24/7 to assist with any returns or exchange questions.

Help Center

Newsletter

Sign up for our newsletter to receive exclusive offers & enjoy 15% off your first order.

By continuing, you have agreed to our Conditions d'utilisation and understood our Politique de confidentialité.

© 2026 Neoshe

Neoshe Corporation

E-mail: info@neoshe.com

Emplacement:Istanbul, Turquie

Boutique

  • Meilleures Ventes
  • Dernières Nouveautés
  • Promo
  • Coffrets cadeaux

Support

  • Contactez-nous
  • Suivre votre commande
  • À propos
  • Carrières
  • Durabilité

Connexion

  • Blog beauté
  • Communauté
  • Programme influenceurs

Politique

  • FAQ
  • Livraison
  • Politique de retour
  • Politique de confidentialité
  • Conditions d'utilisation

© 2026 Neoshe

Neoshe Corporation

E-mail: info@neoshe.com

Emplacement:Istanbul, Turquie

© 2026 Neoshe. Tous droits réservés.

info@neoshe.com