Returns & Refund Policy

Last Updated: December 23, 2025

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return most items within 30 days of delivery.

30-Day Window

Full Refund

Return Eligibility

Returnable Items

Unopened skincare products
Unopened makeup products
Hair care products (sealed)
Electronics (in original packaging)
Accessories and tools

Non-Returnable Items

Opened cosmetics (hygiene reasons)
Used or opened skincare
Final sale items
Gift cards
Personalized items

Hygiene & Safety

For health and safety reasons, we cannot accept returns of opened beauty and personal care products. All items must be in their original, sealed packaging.

How to Return an Item

1. Initiate Return

Log into your account, go to Order History, select the order, and click "Return Item".

2. Print Return Label

You'll receive a prepaid return shipping label via email within 24 hours.

3. Pack Securely

Pack the item(s) securely in the original packaging if possible.

4. Ship the Return

Drop off your package at any authorized carrier location. Keep your tracking receipt.

Fast Info

Refunds

Within 5-7 business days

Method

Original payment method

Shipping

Free for local region

Need help?

Contact Support View Orders

Your Satisfaction is our Priority

Our professional support team is available 24/7 to assist with any returns or exchange questions.

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